Definitions and interpretation
Data – collectively all information that you submit to Moseley Park and Pool via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out below;
Data protection laws – any applicable law relating to the processing of personal Data, including but not limited to the Data Protection Act 2018 (DPA 2018)
Moseley Park, we or us – Moseley Park and Pool, 149-153 Alcester Road, Moseley, Birmingham, B13 8JP
UK Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
You/Website User – You, or any third party that accesses the Website, who is either employed by or acting on behalf of Moseley Park, or one of the companies or consultants providing services to Moseley Park and accessing the Website in connection with the provision of such services.
Website – the website that you are currently using, www.moseleypark.co.uk
For purposes of the applicable Data Protection Laws, Moseley Park and Pool is the “data controller”. This means that we determines the purpose for which, and the manner in which, your Data is processed.
Data collected We may collect the following Data, which includes personal Data, from you:
- contact Information such as address, email address and telephone number;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- computer operating system (automatically collected);
- list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
- your membership, if applicable, of I am Yogi, Chantry Tennis Club or the Angling Club, and any other facility which shares space with Moseley Park.
- your payment card details;
- your authorisation for us to claim Gift Aid tax relief from HMRC on your behalf;
How we collect Data and why we need it
We collect Data in the following ways:
- data is given to us by you; and
- data is collected automatically.
Data that is given by you to us
Moseley Park will collect Data you give us in various ways, for example:
- When you use the website to subscribe to Moseley Park
- When you contact us via the website, by email, by phone or post, or in person;
- When you complete surveys or enter a competition or free prize draw, through social media, local press or in the park;
Data that is collected automatically
We will collect your Data automatically about your visit to the Website via cookies, in line with the cookie settings on your browser. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
We also use a CCTV system in Moseley Park to ensure the safety and security of individuals using the park, which collects data automatically. More information can be seen on the signs displayed in the park.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- improvement of our products / services;
- transmission by email of information that may be of interest to you;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of information to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- a.soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
Sharing of data
The third-party service providers who provide services to us which require the processing of personal data to provide the product or service requested are;
1.Creative Tweed, (who host and manage our website) Creative Tweed LLP of 105 Zellig, Gibb Street , Birmingham, B9 4AT
2. Access Control Direct Ltd (who manage the gate entry mechanism) of The Dale, Silver Lane, Marchington, Uttoxeter, ST14 8LL
Keeping Data secure
We will use “technical and organisational measures” to safeguard your Data, for example:
- access to your account is controlled by a unique username and password and a
- your Data is stored on secure servers.
“Technical and organisational measures” include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:
If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
Right to access –the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you can either contact us at email@example.com, or you can refer your complaint to the data protection authority, the ICO. The ICO’s contact details can be found on their website at https://ico.org.uk/.
Links to other websites