Privacy Policy

This privacy policy applies between you, the User of this Website, and Moseley Park and Pool, the owner and provider of this Website. Moseley Park and Pool takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

Definitions and interpretation
In this privacy policy, the following definitions are used:

Data – collectively all information that you submit to Moseley Park and Pool via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out below;

Data protection laws – any applicable law relating to the processing of personal Data, including but not limited to the Data Protection Act 2018 (DPA 2018)

Moseley Park, we or us – Moseley Park and Pool, 149-153 Alcester Road, Moseley, Birmingham, B13 8JP

UK Cookie Law –  the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

You/Website User – You, or any third party that accesses the Website, who is either employed by or acting on behalf of Moseley Park, or one of the companies or consultants providing services to Moseley Park and accessing the Website in connection with the provision of such services.

Website – the website that you are currently using,

Scope of this privacy policy

This privacy policy applies only to the actions of Moseley Park and Pool and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Moseley Park and Pool is the “data controller”. This means that we determines the purpose for which, and the manner in which, your Data is processed.

Data collected We may collect the following Data, which includes personal Data, from you:

  • name;
  • contact Information such as address, email address and telephone number;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • computer operating system (automatically collected);
  • list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
  • your membership, if applicable, of I am Yogi, Chantry Tennis Club or the Angling Club, and any other facility which shares space with Moseley Park.
  • your payment card details;
  • your authorisation for us to claim Gift Aid tax relief from HMRC on your behalf;

in each case, in accordance with this privacy policy

How we collect Data and why we need it

We collect Data in the following ways:

  • data is given to us by you; and
  • data is collected automatically.

Data that is given by you to us

Moseley Park will collect Data you give us in various ways, for example:

  • When you use the website to subscribe to Moseley Park
  • When you contact us via the website, by email, by phone or post, or in person;
  • When you complete surveys or enter a competition or free prize draw, through social media, local press or in the park;

in each case, in accordance with this privacy policy.

Data that is collected automatically

We will collect your Data automatically about your visit to the Website via cookies, in line with the cookie settings on your browser. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

We also use a CCTV system in Moseley Park to ensure the safety and security of individuals using the park, which collects data automatically. More information can be seen on the signs displayed in the park.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • improvement of our products / services;
  • transmission by email of information that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of information to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  • a.soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

Sharing of data 

We will not share this information with anyone, other than to facilitate the day-to-day running of the park membership service and the park itself, in each case, in accordance with this privacy policy.

The third-party service providers who provide services to us which require the processing of personal data to provide the product or service requested are;

1.Creative Tweed, (who host and manage our website) Creative Tweed LLP of 105 Zellig, Gibb Street , Birmingham, B9 4AT

2. Access Control Direct Ltd (who manage the gate entry mechanism) of The Dale, Silver Lane, Marchington, Uttoxeter, ST14 8LL

Keeping Data secure

We will use “technical and organisational measures” to safeguard your Data, for example:

  • access to your account is controlled by a unique username and password and a 
  • your Data is stored on secure servers.

“Technical and organisational measures” include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:

If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

Right to access –the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

Right to erase – the right to request that we delete or remove your Data from our systems.

Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

Right to data portability – the right to request that we move, copy or transfer your Data.

Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you can either contact us at, or you can refer your complaint to the data protection authority, the ICO. The ICO’s contact details can be found on their website at

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


This Website may place and access certain Cookies on your computer. Moseley Park and Pool uses Cookies to improve your experience of using the Website and to improve our range of services. Moseley Park and its service providers have carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK Cookie Law.